For ordinary tiles, after receiving customer's design or real object, we will deliver sample to customer for confirmation within 7-10 days.

When receiving customer's confirmation, we will carry out production within 45-60 days. During production, we will implement final test to service pieces of samples in advance and send them to the customer for reconfirmation. We can not execute mass production until we receive the reconfirmation from customer.

During the course of production, Xinruncheng quality control department will control product quality on site. In addition, it's greatly welcomed if customer appoints QC to do the site instruction and inspection.

1. Xinruncheng will regularly hold knowledge lectures to teach consumers and dealers tile knowledge and train them how to maintain tiles.

2. Xinruncheng will release industrial news and information to guide consumers how to correctly select qualified porcelain tiles.